Your data is securely encrypted. Project Management Ltd uses one way password encryption. We also use Transport Layer Security (TLS), encryption while performing any action of your data. This means all data between the user browser and the EZPS cloud is established through HTTPS connection which encrypts the communication and secures the web server identity.
Prior to choosing a location, AWS performs initial environmental and geographical assessments. Data center locations are acrefully selected to mitigate environmental risks, such as flooding, extreme weather, and seismic activity. Our Availability Zones are built to be independent and physically separate from one another.
REDUNDANCYData centers are designed to anticipate and tolerate failure while maintaining service levels. In case of failure, automated processes move traffic away from the affected area. Core applications are deployed to an N+1 standard, so that in the event of a data failure, there is sufficient capacity to enable traffic to be load-balanced to the remaining sites.
AVAILABILITYAWS has identified critical system components required to maintain the availability of our system and recover service in the event of outage. Critical system components are backed up across multiple isolated locations known as Availability Zones. Each Availability Zone is engineered to operate indepently with high reliability. Availability Zones are connected to enable you to easily architect applications that automatically fail-over between Availability Zones without interruption. Highly resilient systems, and therefore service availability, is a function of the system design. Through the use of Availability Zones and data replication, AWS customers can achieve extremely short recovery time and recovery point objectives, as well as the highest levels of service availability.
CAPACITY PLANNINGAWS continuously monitors service usage to deploy infrastructure to support our availability commitments and requirements. AWS maintains a capacity planning model that assesses our infrastructure usage and demands as least monthly. This model support planning of future demands and includes considerations such as information processing, telecommunications, and audit log storage.
The AWS Business Continuity Plan outlines measures to avoid and lessen environmental disruptions. It includes operational details about steps to take before, during and after an event. The Business Continuity Plan is supported by testing that includes simulations of different scenarios. During and after testing, AWS documents people and process performance, corrective actions and lessons learned with the aim of continuous improvement.
PANDEMIC RESPONSEAWS incorporates pandemic response policies and procedures into disaster recovery planning to prepare to respond rapidly to infectious disease outbreak threats. Mitigation strategies include alternative staffing models to transfer criticla processes to out-of-region resources, and activation of crisis management plan to support critical business operations. Pandemic plans reference international health agencies and regulations, including points of contact for international agencies.
AWS provides physical data center access to approved employees. All employees who need data center access must first apply for access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data center the individual needs access, and are time-bound. Requests are reviewed and approved by authorized personnel, and access is revoked after the request time expires. Once granted admittance, individuals are restricted to areas specified in their permissions.
THIRD-PARTY DATA CENTER ACCESSThird-party access is requested by approved AWS employees, who must apply for third-party access and provide a valid business justification. These requests are granted based on the principle of least privilege, where requests must specify to which layer of the data center the individual needs access, and are time-bound. These requests are approved by authorized personnel, and access is revoked after request time expires. Once granted admittance, individuals are restricted to areas specific in their permission. Anyone granted visitor badge access must present identification when arriving on site and are signed in and escorted by authorized staff.
AWS GOVCLOUD DATA CENTER ACCESSPhysical access to data centers in AWS GovClod (US), is restricted to employees who have been validated as being US citizens.
Access to data centers is regularly reviewed. Access is automatically revoked when employees's record is terminated in Amazon's HR system. Inaddition, when an employee or contractor's access expires in accordance with the approved request duration, his or her access is revoked, even if he or she continues to be an employee.
DATA CENTER ACCESS LOGSPhysical access to AWS data centers is logged, monitored and retained. AWS corrulates information gained from logical and physical monitoring systems to enhance security on an as-needed basis.
DATA CENTER ACCESS MONITORINGWe monitor our data centers using our global Security Operations Centers, which are responsible for monitoring, triaging, and executing security programs. They provide 24/7 global support by managing and monitoring data center access activities, equipping local teams and other support teams to respond to security incidents by triaging, consulting, anlyzing, and dispatching responses.
Physical access points to server rooms are recorded by Closed Circuit Television Camera (CCTV). Images are retained according to legal and compliance requirements.
DATA CENTER ENTRY POINTSPhysical access is controlled by building ingress points by professional security staff utilizing surveillance, detection systems and other electronic means. Authorized staff utilize multi-factor authentification mechanisms to access data centers. Entrances to server rooms are secured with devices that sound alarms to initiate an incident response if the door is forced or held open.
INTRUSION DETECTIONElectronic intrusion detection systems are installed within the data layer to monitor, detect and automatically alert appropriate personnel of security incidents. Ingress and egress points to server rooms are secured with devices that require each individual to provide multi-factor authentification before granting entry or exit. These devices will sound alarms if the door is forced open without authentification or held open. Door alarming devices are also configured to detect instances where an individual exits or enters a data layer without providing multi-factor authentication. Alarms are immediately dispatched to 24/7 AWS Security Operations Centers for immediate logging, analysis and response.
AWS assets are centrally managed through an inventory management system that stores and tracks owner, location, status, maintenance, and description information for AWS-owned assets. Following procurement, assets are scanned and tracked, and assets undergoing maintenance are checked and monitored for ownership, status, and reslution.
MEDIA DESTRUCTIONMedia storage devices used to store customer data are classified by AWS as Critical and treated accordingly, as high impact, throughout their life-cycles. AWS haso exacting standards on how install, service, and eventually destroy the devices when they are no longer useful. When a storage device has reached the end of its useful life, AWS decommissions media using techniques detailed in NIST 800-88. Media that stored customer data is not removed from AWS control until it has been securely decommissioned.
Our data center electrical power systems are designed to be fully redundant and maintainable without impact to operation, 24 hours a day. AWS ensures data centers are equipped with back-up power supply, to ensure power is available tp maintain operations in the event of an electrical failure for critical and essential loads in the facility.
CLIMATE AND TEMPERATUREAWS data centers use mechanisms to control climate and maintain an appropriate operating temperature for servers and other hardware to prevent overheating and reduce the possibility of service outages. Personnel and systems monitor and control temperature and humidity as appropriate levels.
FIRE DETECTION AND SUPPRESSIONAWS data centers are equipped with automatic fire detection and suppression equipment. Fire detection systems utilize smoke detection sensors within networking, mechanical, and infrastructure spaces. These areas are also protected by suppression systems.
LEAKAGE DETACTIONIn order to detect the presnce of water leaks, AWS equips data centers with functionality to detect the presence of water. If water is detected, mechanisms are in place to remove water in order to prevent any additional water damage.
AWS monitors and performs preventative maintenance of electrical and mechanical equipment to maintain the continued operability of systems within AWS data centers. Equipment maintenance procedures are carried out by qualified persons and completed according to documented maintenance schedules.
ENVIRONMENT MANAGEMENTAWS monitors electrical and mechanical systems and equipment to enable immediate identification of issues. This is carried out by utilizing continuous audit tools and information provided through our Building Management and Electrical Monitoring Systems. Preventative maintenance is performed to maintain the continued operability of equipment.
The AWS Security Operations Center performs regular threat and vulnerability reviews of dat centers. Ongoing assessment and mitigation of potential vulnerabilities is performed through data center risk assessment activities. This assessment is performed in addition to the enterprise-level risk assessment process used to identify and manage risks presented to the business as a whole. This process also takes regional regulatory and environmental risks into consideration.
THIRD-PARTY SECURITY ATTESTATIONThird-party testing of AWS data centers, as documented in our third-party reports, ensures AWS has appropriately implemented security measures aligned to establish rules needed to obtain security certifications. Depending on the compliance program, and its requirements, external auditors may perform testing of media disposal, review security camera footage, observe entrances and hallways, throughout a data center, test electronic access control devices, and examine center equipment.